frequently asked questions.
Everything you need to know about working with Gelato Wholesale Collective — wholesale supply, custom and OEM production, halal certification, event catering, and the small practical details that help you decide. Can't find your answer here?
SECTION 1
ABOUT GWC
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Gelato Wholesale Collective (GWC) is a Singapore-based wholesale gelato and ice cream supplier serving cafés, restaurants, hotels, caterers, retailers and event organisers across Singapore. We produce 250+ artisanal flavours fresh daily in our MUIS halal-certified and ISO 22000-certified kitchen in Tampines, and we're known in the industry as the brand behind brands — the maker behind many of Singapore's best-loved dessert menus.
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GWC makes halal gelato, ice cream, sorbet, popsicles (both sculptural 3D pops and fresh-fruit pops), gelato cakes, frozen liquid premixes for waffles and gelato, and runs live gelato stations for events. We also develop custom flavors and produce full OEM / white-label gelato lines for retail and foodservice brands.
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GWC's central kitchen is in Tampines, Singapore. Everything we make is produced locally — never outsourced overseas, never relabeled from imports.
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GWC was built on strong foundation of gelato craft that started as a small cart at Singapore's art markets and grew into a full wholesale production operation.
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The name reflects how we work — a collective of craft, products, and client partnerships rather than a single-product supplier. We produce across multiple formats (gelato, popsicles, cakes, premixes), serve multiple buyer types (wholesale, OEM, retail, events), and treat each client's project as a working partnership, not a transaction.
SECTION 2
OUR PRODUCTS & RANGE
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GWC has a library of 250+ gelato, ice cream, sorbet and popsicle flavors — clean classics, trendy chic creations, seasonal signatures, and custom flavors developed for specific clients. We develop new flavors continuously, so the library grows.
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GWC supplies milk-based gelato and dairy ice cream (the core range), dairy-free sorbet and vegan gelato, and specialty formats including gelato cakes, sculptural 3D popsicles, fresh-fruit popsicles, and frozen liquid premixes for waffles and gelato bases.
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Yes. GWC produces dairy-free sorbet and vegan gelato as part of our standard range, with the same craft and ingredient standards as our dairy range. We can also develop custom vegan recipes for clients whose menus or product lines need them.
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Yes. GWC produces sculptural 3D popsicles (moulded into custom shapes — brand logos, landmarks, characters, product silhouettes) and fresh-fruit popsicles made with real fruit. All our popsicles are MUIS halal certified, and available for wholesale supply, event catering, and OEM / white-label production.
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GWC's frozen liquid premixes are ready-to-use bases supplied frozen — a liquid waffle batter you thaw and pour directly onto the iron, and a gelato base you thaw and churn in a batch freezer. They give cafés, cloud kitchens and dessert bars consistent, kitchen-quality results without needing a dedicated dessert chef on staff.
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Yes. GWC produces ready-to-serve gelato cakes for retail counters, cafés, and events. Cake formats and designs can be customized; contact us for current options and lead times.
SECTION 3
WHOLESALE SUPPLY
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GWC's wholesale MOQ depends on product and flavour count. Our current MOQ is $250 for free delivery. Contact us for current MOQ and pricing specific to your business.
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GWC quotes wholesale pricing per project, based on product mix, flavour count, order volume, and ongoing supply frequency. We're transparent about what's driving cost. A typical scooping-tub pricing starts from $9 per litre. We encourage you to check with us directly for more details.
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Yes. GWC delivers wholesale orders islandwide across Singapore. Lead time for ordering is 2 working days. MOQ has to be met for free delivery otherwise, we will impose a delivery charge.
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GWC supplies gelato in 2.5-litre, 5-litre scooping tubs for foodservice (cafés, restaurants, parlors), pre-packed retail cups and pints for resale, and frozen premix pouches for operators making their own gelato. OEM clients can also commission bespoke packaging formats.
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Yes. GWC provides samples for wholesale and OEM enquiries before you commit to a supply arrangement. For custom flavour development, sampling is built into the R&D process — you taste at each stage of refinement.
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GWC agrees a regular supply schedule with each wholesale client based on their volumes and format. Many clients run weekly or fortnightly restocks. You can reach out to our sales admin personnel via WhatsApp or email to restock. Orders will be placed with our production kitchen by our sales admin personnel. Your stocks will be delivered 2 working days later.
Section 4
CUSTOM & OEM / WHITE LABEL
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Yes. GWC's R&D team develops bespoke gelato, ice cream, sorbet and popsicle flavors to your brief — flavour, texture, sugar level, dietary profile, visual appearance. We work with you from first concept through sampling to consistent production. This is a core part of what we do.
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Yes. GWC produces full OEM / white-label gelato lines for brands who want their own gelato or popsicle products on retail shelves, hospitality menus, or export markets. We produce, pack, seal, and label to your specifications, ready for your supply chain. Because GWC holds dual MUIS halal certification including the Product Scheme, your OEM product can carry the MUIS halal mark on its packaging.
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GWC's R&D timeline depends on how custom you go — a tweak to an existing flavour can be ready in a day or two. While a fully bespoke recipe developed from scratch typically takes a 1-2 weeks, including sampling and rounds of refinement. We give you a clear timeline once we know your brief.
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Yes. Any recipe GWC develops for you stays yours — we keep custom and OEM formulations strictly confidential and don't sell, share, or reuse them with other clients. We're happy to put this in writing with an NDA so you can build your brand with confidence.
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Potentially — depending on the scope and commercial arrangement. You need to reach out to us to discuss in detail. We'll structure it clearly in the contract so there's no ambiguity.
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Please rest assured that our minimum order is very reasonable. Per flavor, we require you to purchase minimum of 2 tubs per customized flavor.
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GWC produces to packaging you supply, or works with your packaging partner. We can recommend packaging suppliers we've worked with before, but we're not a design agency — we're the gelato makers.
Section 5
Halal Certification
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Yes. GWC holds dual MUIS halal certification under the Food Preparation Premises Scheme (certifying the kitchen itself) and the Product Scheme (certifying specific finished products as halal-certified items for retail).
Every single thing we make — gelato, ice cream, sorbet, popsicles, cakes, premixes, custom flavors, OEM products — is produced in our MUIS halal-certified kitchen using halal-certified ingredients. No non-halal line, no exceptions.
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The Food Preparation Premises Scheme certifies that GWC's kitchen is halal — meaning everything produced on our premises, including bespoke custom flavours, is produced in a halal-certified environment. The Product Scheme certifies specific finished products as halal-certified items that can carry the MUIS halal mark on their packaging.
Dual certification means we can supply both wholesale (café/hotel use) and retail (shelf-ready) with full halal credentials.
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Yes. For OEM clients who want their own branded gelato or popsicle line to carry the MUIS halal mark on packaging, GWC can work with you to enter your product into our Product Scheme certification. We will need to submit additional ingredients required, if any, and also the name of the products to MUIS. This process will typically take between 1-2 months. So we advise planning ahead.
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Yes. GWC uses halal-certified dairy, flavorings, stabilizers, inclusions, and packaging materials throughout halal-certified production.
We maintain supplier documentation for every ingredient and share traceability information with clients who need it for their own compliance. We don't use trans-fats or alcohol-based extracts in production.
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Yes. GWC supplies institutional caterers and corporate catering partners whose compliance requirements typically demand both halal and food-safety certifications.
Our dual MUIS halal certification combined with ISO 22000 satisfies the full range of institutional procurement standards.
Section 6
EVENTS & CATERING
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Yes. GWC runs live gelato stations for corporate events, weddings, children's parties, and brand activations across Singapore. Every event is staffed, set up, and packed out by our team — turnkey service, so you focus on the event.
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GWC caters events from small executive gatherings to large activations. We have extensive experience catering events from 30 guests to 2,000+ guests. Tell us your headcount, budget, and requirements and constraints, and we scale the setup accordingly.
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GWC runs gelato stations for product launches, corporate D&Ds, VIP entertainment, trade shows, roadshows, weddings, solemnization events, children's birthday parties, school events, baby's first birthdays, and family-day celebrations. If your event isn't in this list, tell us anyway — we've probably done something adjacent.
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Standard event bookings: 2 weeks. Events with custom flavors or bespoke popsicle moulds: 4 weeks.
Peak seasons (year-end, wedding season) fill earlier, so enquire as soon as you have a date.
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Yes. GWC customizes event setups extensively — custom flavors in brand palette, logo-embossed popsicles, branded cups and spoons, cart signage, and sculptural pops moulded to a brand or event theme.
Custom elements have their own lead time and cost; we're transparent about what's a small touch and what's a full production project。
Section 7
FOOD SAFETY & QUALITY
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Yes. GWC holds ISO 22000 food safety management system certification with shelf-life studies completed on our product range.
This is the internationally recognized food safety standard that institutional, hospital, school and export clients typically require from a wholesale supplier.
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Yes. GWC's Tampines production kitchen is a licensed food manufacturing premises under the Singapore Food Agency (SFA). Our licence number is PL26A0067.
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Yes. GWC maintains public liability insurance covering our wholesale supply, event catering, and production operations.
Insurance details can be provided to clients and venue partners who need them for their own compliance.
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GWC sources premium ingredients from halal-certified suppliers — dairy, fruit, flavorings, inclusions, and functional ingredients.
We maintain supplier documentation for every ingredient and share traceability information with clients who need it for their own compliance process. We don't use trans-fats or alcohol-based extracts in our production.
Section 8
getting started
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Email hey@gelatowholesalecollective.com or WhatsApp +65 8479 2498 with the outline of your business and what you're looking for — flavors, formats, volumes, delivery location. GWC will come back with a proposal, pricing, and sampling arrangement.
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GWC aims to respond to all enquiries within 1–2 working days. For time-sensitive event bookings, WhatsApp +65 8479 2498 directly.
STILL HAVE A QUESTION?
Not every situation fits a FAQ. If you're not sure whether what you're building fits what we do, just ask — we'd rather have the conversation than leave you guessing.